Podcast: Scaling Up from 3 to 17 Homes in Record Time
In the fast-paced world of residential aged care, scaling operations quickly can present a myriad of challenges. From recruitment to onboarding, every step must be meticulously planned and executed to ensure seamless integration into existing systems. In our latest podcast episode, we sit down with Katie Le Page, Chief Talent Officer at Infinite Aged Care, who shares the journey of a rapidly expanding organisation that went from managing a handful of facilities to overseeing 17 homes in a short span of time.
Katie discusses the pivotal moments that necessitated the adoption of advanced tech solutions. Initially, the organisation operated with minimal technological intervention, managing around ten to fifteen hires per week. However, as the business grew, the need for a robust candidate management and onboarding system became evident.
Enter Onboard Express—a platform designed to streamline the onboarding process and support the organisation’s rapid expansion. Onboard Express provided a strategic solution that allowed the organisation to efficiently integrate new hires into existing payroll and rostering systems. By implementing this platform, Infinite Aged Care could ensure that its recruitment efforts were matched by a smooth, effective onboarding experience.
Katie explains how, upon joining the organisation, Onboard Express was configured and deployed, ready to handle the scale of a growing operation. This platform enabled new hires to transition into their roles seamlessly, supporting the organisation’s goal of creating a cohesive, tech-driven approach to candidate management.
The episode delves into the intricacies of these technological interventions and how they addressed the organisation’s acute needs. The discussion highlights the importance of having a forward-thinking executive team that recognises the value of technology in driving business growth.
For anyone facing similar challenges in scaling their operations, this episode offers valuable insights and practical solutions. Whether you’re in the residential aged care sector or another industry experiencing rapid growth, the lessons shared are universally applicable.
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If you want to chat to our expert team about your onboarding needs or looking for some advice – get in touch with our team today via sales@onboardexpress.com.au or book directly with Michael Hawkins here >