From 50 Days to 13: Rapid Recruitment in Aged Care
In today’s fast-paced business environment, finding the right talent and onboarding them efficiently is crucial. This is especially true in the aged care sector, where compliance and speed are of utmost importance.
Infinite Aged Care faced significant challenges with their onboarding process before implementing Onboard Express. In a highly regulatory environment with a manual, cumbersome process, they struggled to keep up with the demand.
“We were losing a lot of candidates that we needed desperately,” explains Katie Lepage, Chief Talent Officer at Infinite Aged Care. The previous system involved up to ten physical documents that candidates had to print, sign, scan, and email back, leading to significant delays and inefficiencies.
The turning point came when Infinite Aged Care decided to implement Onboard Express. Katie describes the implementation experience as seamless, thanks in part to the support from Human Collaborative. “The support from a tech perspective, from Onboard Express, was fantastic,” she says. The new system allowed them to automate many of the manual tasks, significantly reducing the time it took to onboard new employees.
One of the most significant benefits of Onboard Express has been the improvement in compliance and documentation. “By day three, all our new employees are fully compliant,” Katie notes. The system allows for the efficient collection and storage of all necessary documents, providing peace of mind that they are always audit-ready. This has been particularly important in the aged care sector, where regulatory audits can happen without notice.
Speed to roster has also been a game-changer. Katie reveals that they have reduced their time-to-hire from 40-50 days to just 13 working days. This rapid turnaround has allowed them to synchronise new employee onboarding with their fortnightly mandatory training schedules, ensuring that new hires are ready to go from day one. “We’ve pretty much halved our open vacancies,” Katie proudly states.
Looking forward, Katie sees even more potential for Onboard Express to support their evolving needs. From onboarding school leavers for work experience to scaling up their intergenerational programs, the system is flexible enough to grow with them. “This could be a fantastic platform that we could scale up, mature, morph into,” she says.
In summary, the implementation of Onboard Express has been a transformative experience for Infinite Aged Care. It has streamlined their onboarding process, improved compliance, and significantly reduced time-to-hire. For organisations looking to achieve similar results, Katie highly recommends considering a fit-for-purpose tech solution like Onboard Express.