Employees joining a new organisation often feel stressed and overwhelmed. Starting a job can be scary, with new hires expected to perform their responsibilities to high standards, build relationships with colleagues, and pass probation periods. New hires can quickly become overwhelmed by the pressure of learning company policies and the latest industry regulations. In the long […]
Post-COVID pandemic turnover rates averaged at 21.4% in 2022. In 2024, that figure had fallen to just 10.8%. For Australian employers, this has led to a new focus: retention rather than pure recruitment. And this all starts with the onboarding process. Onboarding is a critical time period. On the one hand, it can create a […]
Just 12% of employees agree that their organisation does a good job of onboarding new team members. Shocked? Think back to a time you joined a new job. Were you adequately cared for and trained? An engaging job advertisement and strong employee benefits may have drawn you in, but the key to a great employee […]
There’s a fine line between supportive and overwhelming – especially in onboarding. It’s easy to fall into the trap of thinking more information equals better preparation. But when it comes to helping new hires feel confident, clarity always trumps quantity. Turning complexity into confidence Cognitive load theory tells us that people retain far less when […]
When it comes to employee experience, first impressions set the tone. And not just during interviews. The way a new hire is welcomed, equipped and supported in their first month can shape how they feel about your organisation and whether they see a long-term future there. The opportunity to boost retention from day one While […]
You’ve found the perfect candidate, extended the offer, and they’ve said yes. Brilliant. But the space between offer acceptance and day one is more than a waiting period—it’s a golden opportunity to build trust, engagement, and momentum. It’s a chance to truly set yourself apart and give your new team members a genuine taste of […]
When people hear “automated onboarding,” concerns often arise: Does automation replace the human connection that makes a new hire feel genuinely valued? The answer is a resounding no – if done right, automation enhances the personal touch. Manual onboarding processes are often tedious and time-consuming. Think about it: Is it more welcoming to ask a […]