How Mobile-First Onboarding is Changing the Employee Experience
We do everything on our phones—from banking and shopping to learning and connecting. So it’s only natural that employees expect the same accessibility and ease when they’re joining a new organisation.
Meeting people where they are
Today’s workforce is more mobile than ever. Whether it’s remote workers, shift-based teams, or new starters juggling job changes with daily life, flexibility is no longer a perk—it’s a standard. In fact, research shows that 72% of employees prefer completing onboarding tasks on mobile. TalentLMS, “Research: What employees want from L&D in 2024
For HR teams, this represents a valuable opportunity to evolve the onboarding experience and make it more inclusive, accessible, and engaging for everyone.
What mobile-first onboarding really looks like
A mobile-first approach isn’t about turning everything into an app. It’s about creating responsive, user-friendly experiences that work wherever and whenever people need them. That means:
- Contracts and forms that can be signed digitally from any device.
- Welcome journeys that are accessible via mobile browser.
- Real-time updates and checklists that keep new hires on track.
Whether someone is starting their onboarding journey on a commute, in a break room, or from their living room—they should feel supported every step of the way.
Why it matters for the employee experience
Making onboarding mobile-friendly doesn’t just improve convenience—it directly impacts engagement. When people can move through tasks at their own pace and on their own time, they feel more in control and more confident.
This translates into:
- Faster completion of preboarding steps.
- Higher engagement with onboarding content.
- Reduced friction for deskless and frontline workers.
Mobile-first onboarding sends a clear message: we’ve designed this process with you in mind.
A seamless experience with Onboard Express
At Onboard Express, we know that great employee experiences start with access. Our platform is:
- Designed to deliver mobile-first communication that’s clear and consistent.
- Built with secure digital documentation and compliance in mind.
- Flexible enough to create a unified experience across all devices and roles.
Whether it’s a nurse starting a night shift, a new teacher joining mid-term, or a store assistant prepping for their first day—we help ensure the onboarding experience feels seamless, supportive, and empowering.
Bring your onboarding experience up to speed
A mobile-first approach doesn’t just meet expectations—it enhances the entire experience. By removing friction and embracing intuitive design, your onboarding process becomes faster, easier, and more engaging for users.
Want to see how it works? Book a demo to see how Onboard Express modernises onboarding..